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Changing Places accessible toilet

Changing Places in Croydon

Council is constructing a new Croydon Town Square, linking Main Street to the Croydon train station and bus interchange, and creating a new open space in the heart of Croydon.

Council would like to include Changing Places, a fully accessible toileting facility, in the development and is seeking State Government funding. A Changing Places facility meets the needs of people with severe disabilities and their carers, enabling them to be more actively involved in their local community.

We are conducting a survey to assist us in our application to build a Changing Places facility at Croydon Town Square.

Complete the survey

Closing date for the survey is Friday 25 August 2017.

If you have any queries please contact Fiona Burridge, MetroAccess Officer, on 1300 88 22 33, 9298 4598 or email maroondah@maroondah.vic.gov.au

Ringwood Lake Park

Changing Places toilets are different to standard accessible toilets. They have extra features and more space to meet special needs.

Each Changing Places toilet provides:

  • a height adjustable adult-sized changing bench
  • a tracking hoist system
  • enough space
  • a safe and clean environment.

You will need to bring your own sling.


Ringwood Lake Park

  • Cnr Maroondah Highway and Mt Dandenong Road, Ringwood
  • Near the Liberty Swing and playground, close to Maroondah Highway.

Changing Places location near Ringwood Lake playground

Accessible parking

  • General parking is available via the entrance on Mount Dandenong Road
  • A special long parking bay is available on Maroondah Highway.

Changing Places car parking

Accessing the toilet

Changing Places toilets are generally locked to counter vandalism and misuse.

You will need an MLAK - a master key that fits into specially designed locks allowing 24 hour a day access to special facilities.

An MLAK will open any Changing Places toilet or Liberty Swing across Australia, and other facilities that are fitted with this lock.

Getting an MLAK

Council Service Centres

An MLAK is available free of charge from Maroondah City Council through their Service Centres

Master Locksmiths Association of Australasia.

To apply for and purchase MLAK online go to www.masterlocksmiths.com.au or telephone (03) 9338 8822.

Eligibility is restricted to people who have a disability or have written authority from:

  • a doctor
  • a disability organisation
  • community health centre
  • the owner or management of a building with an accessible toilet on site .

    For further information, please contact the Master Locksmiths Association (03) 9338 8822

About Changing Places accessible toilets

In Australia standard accessible toilets do not meet the needs of all people with a disability or their carers. People with profound and multiple learning disabilities, as well as spinal injuries, spina bifida, motor neurone disease, multiple sclerosis or an acquired brain injury, often need extra facilities to allow them to use the toilets comfortably.

Currently, without available Changing Places toilets, carers struggle with choosing between changing their loved-ones on the floors of public toilets or being confined to the four walls of their home.

The Changing Places concept was introduced successfully in the UK in 2006 with over 600 Changing Places toilets spread across the country. This has transformed the lives of hundreds of thousands of people, enabling them to be far more engaged in their own local communities.

Changing Places was introduced to Australia in 2012 with the establishment of a consortium called ‘Changing Places Victoria’. Maroondah City Council established a relationship with Changing Places UK, developed a design for Australian Changing Places and received permission to use the Changing Places name and logo.

The consortium is now led by the Association for Children with a Disability.

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