Main Content Anchor


The effect of graffiti on our community

The presence of graffiti can cause people to feel unsafe. It creates a perception that nobody cares about the area, and if left unattended it often attracts more graffiti and may even encourage other more serious crimes. Graffiti impacts on the health and well being of a community. Public spaces that are graffitied will often be avoided by legitimate users, and if the graffiti is racist or contains discriminatory themes it can personally offend individuals or community groups.

Graffiti removal

What is Council doing?

Council initiatives include:

  • Prompt removal of graffiti from Council owned buildings and infrastructure
  • Developing partnerships with key organisations responsible for public assets, such as transport services and utility companies to maintain a consistent approach to graffiti management
  • Working with State Government and neighbouring municipalities
  • Free business graffiti removal kits 
  • Free residential graffiti removal kits
  • Provision of free paint vouchers for painting out graffiti
  • Working with police to assist in detection of graffiti vandals
  • Engaging with young people through community art projects
  • Foundation member of the Eastern Region Graffiti Network (ERGN).

What can you do?

1. Prevent it

There are some simple things that you can do to deter graffiti, including:

  • Use fencing that can be seen through to create a sense of openness and surveillance. An offender will be less likely to target an area that has a high degree of visibility from your home and neighbouring properties. This style of fence is also more difficult to graffiti.
  • Choose dark colour paint when painting out graffiti to help reduce the likelihood of graffiti appearing on your property.
  • Textured or rough surfaces act as a graffiti deterrent. Apply anti-graffiti coating where possible to help deter graffiti.
  • Plant prickly shrubs or creepers that are low growing.

2. Report it

Graffiti is a punishable offence and we encourage the community to report all incidents to Victoria Police.

Report it online You can report graffiti online using VandalTrak, where you can both give the location and send images.

 You can also report it by:

  • if on your private property, report the incident to your local police station. If possible, providing the following details will be helpful for police enquiries:
    • Time and date of graffiti offense
    • Location
    • Digital photo (if available) to be recorded as evidence
  • if on Council property, contact Council directly
  • if on other public infrastructure see the telephone numbers listed below, or call Council if you are unsure who owns the property.

3. Remove it

We strongly recommend that you remove all graffiti as soon as you can. Not only will the graffiti be easier to remove, but your quick response sends a positive message to the community. It is also less likely that your property will be targeted again if the graffiti is removed immediately.

Free graffiti removal kits

Council has kits available for residents and businesses in Maroondah to remove graffiti from a variety of surfaces.  Come and pick up your free kit from Council’s Customer Service outlets in Braeside Avenue, Eastland, Croydon Civic or the Council Depot during business hours as listed below.

  • City Offices Service Centre, Braeside Avenue Ringwood, 8.30am-5pm, Monday to Friday
  • Realm, Ringwood Town Square, 179 Maroondah Highway, 9am to 8pm Monday to Friday, 10am to 5pm Saturday, Sunday and public holidays
  • Maroondah City Council Depot Lincoln Rd Croydon 7.30am-4.30pm (7am-4pm, daylight savings)
  • Croydon Service Centre Civic Square, Croydon 8.30am-5pm, Monday to Friday.

This project was funded under the Graffiti Prevention and Removal Graffiti Grants program in 2012, as part of the Victorian Government's Community Crime Prevention Program

Recommended methods of removal 

Paint out: painting out graffiti is the easiest method of removal. Here are some tips:

  • Thoroughly clean the surface
  • Aim for the closest colour match possible
  • Consider using a sealant first to ensure complete coverage of the graffiti
  • Keep any spare paint handy for easy removal if the graffiti reappears

Contact Council to receive a free paint voucher.

Contacts for reporting graffiti

  •  VandalTrak
  • Victoria Police:
    • Croydon 9724 0100
    • Ringwood 9871 3000 
  • Telstra (payphones) 13 22 03
  • VicRoads (signal boxes) 13 11 70
  • Removal of graffiti or reporting damage on glass bus shelters, contact Adshel 1800 501 402
  • Rail Networks
    •  Railway stations, trackside graffiti contact Public Transport Victoria on 1800 800 007 or email them with a metro feedback form
    •  Graffiti on private property that abuts a rail asset (including fences and walls on the rail corridor) is the responsibility of the private owner.
    • Information on graffiti removal on Metro, VLine and ARTC - visit their guidelines.
  • Australia Post (post boxes) 13 13 18
  • AusNet Services 1300 360 795

The Graffiti Prevention Act 2007

The Graffiti Prevention Act aims to reduce graffiti by:

  • creating new graffiti related offences that carry the potential for a prison sentence and/or a significant fine

  • providing police with additional search and seizure powers

  • providing Councils with the option of removing graffiti from private property if given consent.

Related links

Back to top