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Request service

Submit an online request by entering the location of the issue and any relevant details. You will be given a request number so that you can track your request. If your request type is not listed, please select Other.

Do you want to complain about the service you've received or escalate an issue? See our complaints page.

Please note: These requests are monitored during business hours from Monday to Friday. In an emergency please contact our 24 hour number on 1300 88 22 33 or local call 9298 4598.

Other service requests

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