Food Safety
Food Poisoning and Food Contamination
If you suspect that you are suffering from food poisoning, or you have
purchased food that is contaminated (eg. has an insect, hair or piece of glass in it), contact Council's Public Health Unit on 1300 88 22 33 as soon as possible so that an Environmental Health Officer can investigate.
It can take as long as 72 hours from when you ate or drank contaminated food or drink before you experience the first symptoms. You should contact your doctor for medical advice if your symptoms are severe.
Sometimes food poisoning will be a single incident, or it can be part of an outbreak. Victorian laboratories and doctors are responsible for reporting identified incidents of food poisoning. Council Environmental Health Officers will investigate any suspected food poisoning by interviewing patients and inspecting premises that may be implicated. Investigations may also involve taking samples. In the case of an outbreak Environmental Health Officers may interview close contacts.
Food Recalls
Sometimes, to ensure public health and safety, foods must be removed from sale, distribution and consumption because they pose a safety hazard to consumers. All food businesses must have a recall procedure so that in the event of unsafe food, product can be traced and removed from sale. The FSANZ Food Industry Recall Protocol is a useful guide and provides a template for the food recall procedures.
In the event of a recall Environmental Health Officers check that local food premises are aware of that food recall and will answer any questions. Environmental Health Officers may also assist with the necessary destruction of any recalled product.
For further information contact Council's Public Health Unit on 1300 88 22 33 or ring Food Safety Victoria on 1300 364 352, or visit the Food Safety Victoria website.
