Noise Complaints
Residential Premises
If you would like to make a noise complaint please provide Council with the date, the type of disturbance and the address where it occured.
An initial letter will be sent to the occupier at the offending property and also a letter to the complainant. If the problem continues after 7 days of receiving letters, the complainant and another neighbour must be prepared to keep a diary for a period of three weeks if the problem continues. Local Laws will send out necessary forms upon request.
Remember - it is always better to discuss any noise issues with your neighbour first before contacting Council. On many occasions, the neighbour does not even know that a nuisance is being caused.
Loud noise from PA system from a school - contact Dept of Education Regional Office on 9881 0200.
Noise from buildings on Council land - e.g. scout halls, sporting clubs - contact Council's Leisure and Culture Unit on 1300 88 22 33.
| Group | Items | Prohibited Times |
|---|---|---|
| 1 | Motor vehicles (except a vehicle moving in or out of premises), lawnmower or other grass cutting device and any equipment or appliance not falling within group 2 having an internal combustion engine | Mon - Fri: before 7 am and after 8 pm. Weekends and public holidays: before 9 am and after 8 pm |
| 2 | Electric power tool, chain or circular saw, gas or air compressor, pneumatic power tool, hammer or any other impacting tool, grinding equipment | Mon - Fri: before 7 am and after 8 pm. Weekends and public holidays: before 9 am and after 8 pm |
| 3 | Domestic air-conditioner, swimming pool pump, spa pump, domestic heating equipment (including central heating and hot water systems) and a domestic vacuum cleaner | Mon - Fri: before 7 am and after 10 pm. Weekends and public holidays: before 9 am and after 10 pm |
| 4 | Musical instrument, electrical amplified sound reproducing equipment (including stereogram, radio, television or public address system) | Mon - Thurs: before 7am and after 10pm.
Friday: before 7am and after 11pm Saturday and public holidays: before 9 am and after 11 pm Sunday: before 9am and after 10pm |
| 5 | Electric equipment or appliance not falling within Group 2, 3 or 4 including electric gardening equipment | Mon - Fri: before 7 am and after 8 pm. Weekends and public holidays: before 9 am and after 8 pm |
Commercial Premises
Major Industry
The Environment Protection Authority will investigate noise reports about major industries. Under the State Environment Protection Policy (Control of noice form commerce, industry and trade) No N-1 sets limits for noise from industry. Contact the EPA on 9695 2722 or 9695 2777.
Shops and small commercial premises
Reports from noise from shops and small commercial premises are best resolved at the local level as described under Noise Complaints - Residential Premises, found above on this page. Contact Maroondah City Council on 1300 88 22 33.
Work Environment
Issues with noise in the work environment can be referred to Victoria Workcover Authority on 9628 8115.
