Paying Your Rates

Lump-sum rate payments are due by Wednesday 15 February 2012.

When your rates are due

Payment in full

Pay your rates annually as a lump sum by 15 February 2012.

Payment in 4 instalments

  • 30 September 2011
  • 30 November 2011
  • 29 February 2012
  • 31 May 2012

Payments for the first instalment that are made after 30 September 2011 will be recognised as a part payment and the total balance will be required to be paid by the 15 February 2012 to avoid penalty interest.

Rates that are not paid by these dates will attract interest charges at the penalty rate.

Payment in 9 instalments – only by direct debit

Pay in 9 instalments using direct debit by filling in the Direct Debit Request form below by 20 September 2011.

Note: If you request payment by direct debit, this will automatically be carried forward for future years. To change to another payment method, please notify Council in writing. 

Direct debits will be made on the following dates, unless they fall on a weekend or public holiday, where the debit will be processed the next available business day.

  • 30 September 2011 
  • 31 October 2011 
  • 30 November 2011 
  • 31 December 2011 
  • 31 January 2012 
  • 29 February 2012 
  • 31 March 2012 
  • 30 April 2012 
  • 31 May 2012

Payment methods

Rates can be paid using the following methods:

Payments online

Pay online from your credit card or pre-registered* bank account.

* Note:  If paying from your cheque or savings account you need to register your account details first.

BPay

Please note our Rates Biller code: 118992

Payments can be made directly from your cheque, savings or credit card account using BPay.

Payment may also be made via Internet banking. Contact your bank or financial institution for details.

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By telephone

Telephone 1300 900 765 for a 24 hour automated service from most touch-tone phones, offering two options of payment.

The call cost is the same as a local call unless it is made from a mobile phone.

The telephone payment options are:

  1. Transfer funds from your pre-registered cheque or savings account. First register your account online.
  2. Pay with your credit card - Visa or Mastercard may be used.

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By mail

Make cheque payable to Maroondah City Council. Detach the payment slip on your rates notice and return it with your cheque in the reusable envelope to:

Maroondah City Council
GPO Box 1860
Melbourne 3001

Receipts will not be issued for payments by mail.

Please do not pin or staple your cheque to the notice when returning the payment.

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At Council offices

Payment can be made at any of Council's Service Centres by cash, cheque, credit card or by using EFTPOS.

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Post Office

Payments can be made at any post office in Australia.

Present your rates notice intact and make your payment by cash or cheque.

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Direct debit

Pay using direct debit from your savings or cheque account by filling in the following Direct Debit Request and forwarding it to PO Box 156, Ringwood 3134. A direct debit from your credit card cannot be accepted.

Please note that once the Direct Debit is set up, this payment method will continue for future years until you notify Council in writing that you wish to change to another payment method.

 PDF document  Word document
 PDF  Direct Debit Request (PDF, 66kb)  MS Word  Direct Debit Request (Doc, 216kb)
 PDF  Direct Debit Service Agreement (PDF, 50kb)  MS Word  Direct Debit Service Agreement (Doc, 44kb)

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