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Support during power outages

Published on 18 June 2021
Charging iPhones

While the majority of people in Maroondah have had power restored, we’re aware that there are still some pockets across our city where power won’t be restored for some time still. Here are some services that are available.

Wifi and charging

Access to free wifi and charging stations for phones and other devices are available at both Realm in Ringwood Town Square (179 Maroondah Highway), and Croydon Library (Civic Square, Croydon) during standard operating hours. 

Please bring your own chargers.

Food relief

Do you need food relief due to the impacts of storm damage and power outages?

See agencies offering emergency food relief and financial assistance

Financial assistance

To help people impacted by the June 9 storm and power outages, the Victorian Government has announced the following financial assistance payments: 

  • Emergency Re-establishment Payments if your home is uninhabitable or inaccessible for more than seven days following the recent severe storm. You may be eligible for an emergency relief and/or emergency re-establishment payment.
  • Prolonged Power Outage Payment of $1,680 per week for up to three weeks to all eligible households without power as at Thursday 17 June. 

For more information visit the Vic Emergency website

Emergency relief or personal support

If you need emergency relief or personal support, please reach out to our team by calling 1300 88 22 33 or 9298 4598.

Further information on outages

For up to date information on the power outage see the Ausnet website for the latest storm updates

See more information regarding power outages

Feel free to share this message and check in on your neighbours if you can do so safely.

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