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Home support services for seniors and older people

Maroondah City Council offers a range of services as part of the Commonwealth Home Support Programme (CHSP) for: 

  • adults aged 65 years and over (or 50 years and over for Aboriginal and Torres Strait Islander peoples) 
  • adults aged 50 years and over (or 45 years and over for Aboriginal and Torres Strait Islander peoples) and on a low income; and homeless, or at risk of homelessness. 

All services are provided based on client needs and goals, and depend upon available resources and priority of access.

Services available 

Services may be occasional, short term or intensive support. Longer term services may be provided if necessary, subject to review and change. 

  • Food Services (meals on wheels)

    Meals are delivered for clients who may be nutritionally at risk, have difficulty preparing meals or are socially isolated. 
  • Domestic Assistance

    Help people complete essential household activities such as basic cleaning, shopping (from a list) or basic meal preparation. 
  • Personal Care

    Provides help with a range of basic self-care tasks, such as showering, dressing or grooming. 
  • Social Support (individual)

    Accompanied activities, such as helping people with their essential shopping or attending appointments. 
  • Respite Care

    Supporting both client and carers by enabling carers to have a break from their caring role, while clients have the opportunity to engage in activities they enjoy. 
  • Property Maintenance

    Assistance with minor basic home maintenance tasks such as:
  • changing tap washers
  • window and gutter cleaning
  • changing smoke alarm batteries
  • changing light bulbs.
    Please note: Council does not provide a gardening service.
  • Occupational Therapy

    To be eligible to receive Occupational Therapy services, you must already be receiving services from Maroondah Council’s Aged and Disability services. 

    The Occupational Therapy team improves safety in the home and maximises independence by providing a safety assessment, trialling equipment in your home and recommending methods to complete daily tasks safely.  
  • Home Modifications

    Provides minor modifications to your home that do not require a qualified tradesman, such as bannisters and rails, so that you can continue to live and move safely about the house.
  • Social Support

    Provides social and recreational programs that aim to connect people with their community. Activities include social groups, guest speakers, entertainers, arts and craft, as well as the ’Men’s Shed’ program and Dementia-specific groups. 
  • Social Inclusion and Wellbeing Programs

    The Social Inclusion and Wellbeing Programs provide a range of activities for isolated or frail older people, such as monthly outings and visits to local libraries and shopping centres. 
  • Supported Residential Services (SRS)

    For residents of local pension-level Supported Residential Services and socially isolated clients living within Maroondah. It provides a range of activities to help clients to reconnect with the community. 
  • Carers Groups

    There are several carer groups within the City of Maroondah that are open to people caring for someone with a disability or chronic health condition. 

How to access services

Go to the My Aged Care website at or call 1800 836 799 for all information on how to access services. You will need a referral to access the services provided.


  • You can refer yourself
  • Someone can refer you; including a family member, friend, advocate, doctor, or health care professional.

My Aged Care will require your direct consent to accept information from your representative. 


Fees are based on:

  • the services you require
  • your income
  • your capacity to pay (services will still be offered even if you are assessed as having no capacity to pay). 

Next steps

  1. After the referral is placed via the My Aged Care website, you may receive a visit at home to talk about your needs and goals.
  2. If you are assessed as being eligible to receive services, a support plan will be created that includes your goals and support preferences. 
  3. A Maroondah City Council Aged and Disability Intake Officer will then contact you to discuss your support plan, any costs involved and a commencement date. 

For more information

If you have any questions about the services and how to access them, call our Maroondah City Council Aged & Disability team on 9294 5729

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