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Customer Service Officer assisting a customer

COVID-19 update 

In response to the current Victorian Government COVID-19 restrictions, our Service Centres will be closed until further notice. We apologise for any inconvenience. 

Please consider our extensive range of online services for information and payment options.

You can contact us by:

  • email
  • phone: 1300 88 22 33 or (03) 9298 4598
  • SMS: 0480 020 200
  • live chat

Difficulty making payments?

Council is acutely aware of the financial difficulties many people may be facing in these uncertain times. If there are any ratepayers who are having difficulty paying their rates, or other Council payments, they are encouraged to contact Council by phone on 1300 88 22 33 or email us to discuss arrangements based on individual circumstances. 

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