Before making a complaint to Council first discuss any noise issues with your neighbour, or the person responsible for the noise. On many occasions, a person may not even know that they are causing a nuisance. Please note the below process is not for barking dog complaints.
The general noise complaint process
If you would like to make a noise complaint, provide us with:
- the date
- type of disturbance
- address where the noise occurred
- your telephone number.
See our contact details, or submit an online complaint
A Local Laws Officer may contact you and discuss options before any action is taken.
Barking dog noise complaint
Please do not submit a barking dog noise complaint under the general noise complaint process. If you have an issue with a barking dog, please view our barking dog page
Current EPA regulations
The Environmental Protection Agency (EPA) specifies prohibited hours and items of equipment under the current Environmental Protection (Residential Noise) Regulations 2008.
Prohibited times for residential noise
For items such as motor vehicles, lawn mowers, electric power tools, air conditioners, see the
Equipment use within permitted hours may be unreasonable, depending on the circumstances of use.
Contact Council on 1300 88 22 33 if you have concerns.
Who to contact