Issues and requests

See how to request a service or report an issue online. 

You can also contact Council the following ways to request a service or report an issue. 

Chat to us (8.30am to 5pm weekdays and 9.30am to 5pm weekends) 

Request service or report an issue

Find out how to request a service or report an issue online.

Noise complaints

Before making a noise complaint to Council discuss noise issues with the person responsible for the noise first. On many occasions, the person may not even know that a nuisance is being caused.

Graffiti

See what you can do to prevent, report and remove graffiti in our community.

Food safety and complaints investigation

If you believe you are suffering from food poisoning, Council’s Community Health Services can investigate your complaint.

Public health nuisance

Council's Community Health Services may be able to assist residents with problems that are deemed to be public health nuisance.

Report an abandoned shopping trolley

Residents and businesses are encouraged to report abandoned trolleys. Different trolley brands are owned and managed by different retailers, and reports are passed on directly to the relevant companies for action. By reporting trolleys to the appropriate retailer, you help ensure quicker collection and support a cleaner, safer community for everyone.

Feedback, complaints and escalating an issue

See how feedback and complaints are received and escalated. Find out more about how to leave feedback or a complaint, or request a service.

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