Difficulty paying your rates

Council recognises that some of our community from time to time experience either temporary or permanent financial difficulty. Council is committed to offering a variety of payment arrangement options and will follow best practice for the collection and recovery of rates and charges.

Rates Financial Assistance and Hardship Policy

Before completing the forms below, please ensure that you have read Maroondah City Council’s Rates Assistance and Financial Hardship Policy

Seeking Financial Assistance

If you are seeking a standard payment arrangement (paid by 30 June), extension of due date or an interest waiver please complete the below form.

Apply online - Financial Assistance

Alternatively, download the hardcopy form below:

Financial Assistance Application(DOCX, 109KB)

Experiencing Financial Hardship

If you are experiencing extreme hardships and need to apply for a financial hardship payment arrangement, rate deferral or rate waiver please complete the below form.

Apply online - Financial Hardship

Alternatively, download the hardcopy form below:

Financial Hardship Application(DOCX, 109KB)