Contact us

Find information about how to contact Maroondah City Council on this page.   

Chat to us

(8.30am to 5pm weekdays and 9.30am to 5pm weekends) 

All contact details

Online & by email

  • Service request online
    For issues relating to waste services, Local Laws, parks maintenance, roads, trees, pool fencing or stormwater drainage, submit a service request.
  • Live chat
  • Chat to us (8.30am to 5pm weekdays and 9.30am to 5.00pm on weekends)



1300 88 22 33  or (03) 9298 4598

Monday to Friday, 8.30am to 5pm

You can also use these numbers to report after-hours emergencies requiring immediate action such as road-based hazards, flooding, fallen trees, illegal burning off, or a wandering dog that has been contained in a defined space or on a leash.

Text us

Text us on 0480 020 200 and we will text back.

Visit a Service Centre

Service centres

  • Realm, Ringwood Town Square, 179 Maroondah Highway (opposite Ringwood Station)
  • Croydon Library, Civic Square, Croydon

View Service centre maps and opening hours (including evenings and weekend services)

Social media

Follow us on social media for a fresh way to stay up to date, get involved or to contact us.

Council has a Facebook page, YouTube account, a LinkedIn profile, and Twitter and Instagram accounts.

See all our social media links

Post or fax


  • PO Box 156, Ringwood 3134
  • DX 38068, Ringwood


  • (03) 9298 4345

Contact your Councillor

See how to contact your Councillor.

Find your ward and councillor

If you have any queries regarding your mayor and councillors, please see how to contact our Councillor Support Officer.

Language help


To communicate with us in a language other than English, call our interpreter service on 131 450.

National Relay Service

National Relay Service logo

If you are deaf, or have a hearing or speech impairment, contact us through the National Relay Service and give the Maroondah City Council number you want to call.

Feedback and complaints 

If you have a suggestion, believe a service failure has occurred, or have a compliment about our service, we want to hear from you.

See Feedback, compliments and complaints

Report an issue or request a service 

If this form isn't right for your issue, you can request a service or report many issues/requests online.

See all Issues and Requests.

Stay up-to-date

Subscribe to Maroondah eNews for updates on opening times, news and events.