Contact us

1300 88 22 33  or (03) 9298 4598

Monday to Friday, 8.30am to 5pm

You can also use these numbers to report after-hours emergencies requiring immediate action such as road-based hazards, flooding, fallen trees, illegal burning off, or a wandering dog that has been contained in a defined space or on a leash.

Text us

Text us on 0480 020 200 and we will text back.

Language help

 
To communicate with us in a language other than English, call our interpreter service on 131 450.

National Relay Service

If you are deaf, or have a hearing or speech impairment, contact us through the National Relay Service and give the Maroondah City Council number you want to call.

Service centres

• Realm, Ringwood Town Square, 179 Maroondah Highway (opposite Ringwood Station)
• Croydon Library, Civic Square, Croydon

View Service centre maps and opening hours (including evenings and weekend services)

• Service request online
  For issues relating to waste services, Local Laws, parks maintenance, roads, trees, pool fencing or stormwater drainage, submit a  service request
• Live chat 
  (8.30am - 5pm weekdays and 9.30am - 5.00pm on weekends)
  Chat to us now
• Feedback form
  Fill in an online form
• Snap Send Solve app
  To report a community issue, download the app or report online now
• Email us
  maroondah@maroondah.vic.gov.au

Facebook

@CityofMaroondah

Youtube

See all of our social media channels

Post

• PO Box 156, Ringwood 3134
• DX 38068, Ringwood

Fax

• (03) 9298 4345

If you have feedback, or are unhappy with our service, we welcome your comments.

See our feedback and complaints process

See our Customer Service Strategy 2021-2025

See our Guide to Service Standards and complaints handling

To change your mailing address or car registration details, or to tell us about a legal change of name, please complete a change of details form.

Maroondah City Council has 9 councillors elected by Maroondah residents in elections held every 4 years. Every year the councillors elect the mayor from within their group.

To find your ward and councillor go to the Your councillors webpage