Find information about how to contact Maroondah City Council on this page.
Chat to us
(8.30am to 5pm weekdays and 9.30am to 5pm weekends)
All contact details
Online & by email
- Service request online
For issues relating to waste services, Local Laws, parks maintenance, roads, trees, pool fencing or stormwater drainage, submit a service request.
- Live chat
- (8.30am to 5pm weekdays and 9.30am to 5.00pm on weekends)
1300 88 22 33 or (03) 9298 4598
Monday to Friday, 8.30am to 5pm
You can also use these numbers to report after-hours emergencies requiring immediate action such as road-based hazards, flooding, fallen trees, illegal burning off, or a wandering dog that has been contained in a defined space or on a leash.
Text us on 0480 020 200 and we will text back.
To communicate with us in a language other than English, call our interpreter service on 131 450.
National Relay Service
If you are deaf, or have a hearing or speech impairment, contact us through the National Relay Service and give the Maroondah City Council number you want to call.
Visit a Service Centre
- Realm, Ringwood Town Square, 179 Maroondah Highway (opposite Ringwood Station)
- Croydon Library, Civic Square, Croydon
View Service centre maps and opening hours (including evenings and weekend services)
Follow us on social media for a fresh way to stay up to date, get involved or to contact us.
Council has a Facebook page, YouTube account, a LinkedIn profile, and Twitter and Instagram accounts.
See all our social media links
Post or fax
- PO Box 156, Ringwood 3134
- DX 38068, Ringwood
Feedback and complaints
If you have a suggestion, believe a service failure has occurred, or have a compliment about our service, we want to hear from you.
See Feedback, compliments and complaints
Report an issue or request a service
If this form isn't right for your issue, you can request a service or report many issues/requests online.
See all Issues and Requests.
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