Public immunisation sessions

Please use the Vitavo portal to book an appointment for yourself or for your family.

Book online (Vitavo)

If your appointment is for flu vaccine only, please see Book flu vaccination only appointment below.

Council have dedicated additional flu only vaccination sessions, to help protect more people from flu this year. Please use the Vitavo portal to book a flu vaccine appointment at dedicated flu only session for yourself or for your family.

If you are not eligible for the free flu vaccine, Council also offers a payable flu vaccine. Payment can only be made online when booking or by eftpos at the immunisation session. See fees and charges

Book online (Vitavo)

Eligibility for free flu vaccine

Influenza vaccine 2025 is free for eligible people under the National Immunisation Program (NIP) who are at higher risk of complications from influenza:

• People aged 6 months to less than 5 years (can be given at the same time as childhood vaccines)
• Aboriginal and Torres Strait Islander people aged 6 months and older
• Pregnant women (can be given at any stage of each pregnancy)
• People aged 65 years and older (a vaccine that is specifically designed to produce a higher immune response is available for this group)
• People aged 6 months and older with medical conditions putting them at increased risk of severe influenza and its complications

For further information on influenza vaccine eligibility please visit the Department of Health website.

Getting the influenza vaccine is currently the most effective method to prevent the flu each year and provide protection against the most common strains of the virus.

More information regarding Influenza vaccine can be found at Department of Health and Better Health Channel - Influenza (Flu) Immunisation website.

Please be advised that an immunisation appointment may require time, starting from your arrival until the time you can leave. Refer to important information regarding your appointment below. We kindly request that you allocate sufficient time for this medical appointment.

1. Create and register an account with parent/guardian's name and email address on Vitavo. You will use this account for all future bookings.
2. Verify your account using the code sent to your email address from Vitavo.
3. Fill in the profile for yourself as an adult then on the next page fill in details for your child/dependent.
4. Complete the consent on Vitavo and secure your booking.
5. You will receive an email confirming your booking.

For more information about Vitavo see our Frequently Asked Questions below

For help using the online immunisation booking system, please call our Community Health team on 1300 88 22 33.

What happened to my details on CIRV (Central Immunisation Records Victoria)?

If you have previously used CIRV for your immunisation appointment, this information will continue to be held on the CIRV platform managed by the Victorian Government’s Department of Health. Council may access this information in accordance with Maroondah's Privacy policy.

Please note you may still require this account to book with other immunisation service providers.

Why has Council moved to Vitavo?

Vitavo is a user-friendly system that will allow users to:

• View which public sessions are currently available and book appointments
• Book and manage individual and family appointments online.
• Provide digital consent during the booking process, which reduces onsite administration at your appointment, and reduces paper usage
• Receive confirmation emails for vaccines administered
• Pay online for fee payable vaccines
• Receive appointment reminders
• Receive reminders to book future appointments when you or your child is due for their next vaccines.

Real time reporting to the Australian immunisation register (AIR) means your records will be updated immediately.

What will happen to my records on Vitavo?

Please see Vitavo’s privacy policy for more information.

I am having trouble booking, what can I do?

Please contact the Community Health team on 03 9298 4598 or 1300 88 22 33.

On the day

• For Parents and Carers, please bring your child’s Medicare Card to the session.
• Only bring the necessary family members to the appointment.
• Please attend at your designated appointment time and not earlier.
• Please do not attend if you or a family member is unwell, especially with any symptoms of flu or COVID-19, including a fever, chills or sweats, cough, sore throat, shortness of breath, runny nose, Please reschedule your appointment on Vitavo.

At the immunisation session

• Please check in at immunisation administration desk when you arrive.
• Once the immunising team has reviewed the immunisation history, they will call the person to be immunised. For persons under 18 years of age, a single parent or guardian will also be called into the immunisation area.
• The nurses will provide information regarding vaccines, potential side effects, and offer guidance regarding other optional vaccines.
• For young person’s requiring multiple vaccinations, two nurses will simultaneously administer the two immunisations to your child at the same time, to reduce anxiety around second vaccination. The nurses will make every effort to engage and calm your child during the vaccination process. However, if the child is unable or unwilling to remain still, for the safety of the child and nurses, the team may be unable to administer the vaccine. If suitable, the team may assist with provide alternative solutions for the safe vaccination of the your child.
• After the vaccination, you will be requested to remain at the venue for 15 minutes for observation.
• No photos or videos are permitted at the immunisation venue.

After immunisation

• If a reaction to a vaccine occurs, or persists for a long time, please contact your GP or nearest hospital.

Important vaccine age limitations for babies

• 6 week immunisations cannot be given even one day early.
• 4 and 6 month immunisations must have an eight week gap between them.

Please be aware that if you present to a session when your child is not at the correct age, we may be unable to immunise your child.

Influenza, also known as the flu, is a very contagious viral infection of the respiratory tract that can cause severe illness and life-threatening complications, including pneumonia.

Getting the influenza vaccine is currently the most effective method to prevent the flu each year and provide protection against the most common strains of the virus.

Influenza vaccine 2025 is free for eligible people under the National Immunisation Program (NIP) who are at higher risk of complications from influenza:

• People aged 6 months to less than 5 years (can be given at the same time as childhood vaccines)
• Aboriginal and Torres Strait Islander people aged 6 months and older
• Pregnant women (can be given at any stage of each pregnancy)
• People aged 65 years and older (a vaccine that is specifically designed to produce a higher immune response is available for this group)
• People aged 6 months and older with medical conditions putting them at increased risk of severe influenza and its complications

For further information on influenza vaccine eligibility please visit the Department of Health website.

If you are not eligible for the free flu vaccine Council also offers a payable flu vaccine. Payment can only be made online when booking or by eftpos at the immunisation session. See fees and charges

More information regarding Influenza vaccine can be found at Department of Health and Better Health Channel - Influenza (Flu) Immunisation website.

• Bexsero can be safely given with other routine vaccines, including live vaccines.
  Children can also receive Bexsero separately from other routine infant vaccines, with a minimum interval of 3 days from non-live vaccines, to minimise the risk of fever. In this case, we give routinely recommended vaccines first. If administering Bexsero separately from the 12 and 18 month vaccines, an interval of 2 weeks is recommended, as some of these vaccines are live and may cause a delayed fever 7-10 days post vaccination.
• Children under 2 years of age are highly recommended to receive paracetamol with every dose of Bexsero, both before and after administration. Melbourne Vaccine Education Centre recommends children under 4 years of age receive paracetamol before and after every dose of Bexsero.
• The 1st dose of paracetamol (15 mg/kg/dose) is recommended within 30 minutes before, or as soon as practicable after receiving the vaccine. This should be followed by 2 more doses of paracetamol given 4-6 hours apart, regardless of whether the child has a fever.
• Eligibility criteria applies to free funded Meningococcal B vaccine. If you are not eligible for free Meningococcal B vaccine, Council offers this vaccine at a cost. Payment can only be made online when booking or by eftpos at the immunisation session. See fees and charges

More information regarding Meningococcal B vaccination and eligibility for funded vaccine can be found on the Department of Health and Better Health Channel websites.

Our team of nurses are highly skilled and can create a catch-up immunisation plan for you or your child.

Please contact Council’s Community Health team prior to booking an immunisation session if:

• Your child has been immunised overseas.
• Your child has missed vaccinations and requires a catch-up schedule

See Missed vaccinations, overseas immunisations and catch-up schedules

Council does not provide travel vaccinations or advice on travel vaccinations. If immunisations are required for travel purposes, please contact your doctor.

Council provides vaccines funded for Victoria, see the Immunisation schedule - Victoria for funded vaccines and eligibility criteria.

Council also provides fee payable vaccinations against:

• Chicken Pox
• Hepatitis B
• Whooping cough (Diphtheria-Tetanus-Pertussis)

See Other Immunisations for the cost for fee payable vaccines. Payment can only be made online when booking or by eftpos at the immunisation session

Council is not able to offer COVID vaccine at this time. To find out where to get a COVID vaccine, please visit the Better Health Channel website.