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Latest COVID-19 information

Melbourne Metro has a roadmap for easing of restrictions, relating to how many active cases are currently in the community.

While we continue to provide a range of essential services for our community, many of our facilities are currently closed.



See the support available in our community for those that have been affected

The important messages remain

  • Wear a mask or face covering
    You must wear a face covering when leaving home unless you have a lawful reason for not doing so. Wearing a face covering protects you and the community by providing an additional physical barrier to coronavirus (COVID-19).
    People who do not wear face coverings and do not have a lawful reason for not wearing one may be fined. There are some exceptions for not wearing a face mask. Visit the DHHS website to see these exceptions. Children under the age of 12 years old do not need to wear a face covering.
    For more information on face masks and coverings, including other languages; a video on how to use and wear one; and a pattern to make your own; visit the DHHS website
  • Practice good health and hygiene
    This is the single most effective means of preventing infection. Wash your hands for at least 20 seconds with warm water and soap after going to the bathroom. Avoid touching your mouth, nose or eyes. Cover your face when coughing or sneezing. Avoid shaking hands. See a video on good hygiene.

  • Stay home. See details of the latest restrictions, but generally, they are to stay at home unless::
  • shopping for food or other essential items - limited to one person per household per day and only within 5km of your home
  • providing care giving, compassionate reasons or to seek medical treatment
  • exercising - with one other person or member of your household
  • working or studying (if you cannot work or study from home).

  • Feeling unwell? If you have any of the symptoms of coronavirus, you should seek medical advice and get tested. To get further advice, call your GP or the 24-hour coronavirus hotline 1800 675 398. See below how to access testing

Home Safety Plan

The COVID Home Safety Plan provides an important reminder that even as restrictions gradually ease, we all have a role to play in reaching, and then maintaining, a COVID Normal.

  • This includes important actions inside the home, like regular cleaning of frequently touched surfaces, recognising the symptoms of the virus, and planning for potential illness.
  • Outside the home, the Plan includes suggestions such as keeping a record of where we've been or who we've seen, reminders regarding wearing a face covering and the COVID Normal steps we’ll all need to keep each other safe as group and gathering sizes gradually increase.
  • The Coronavirus (COVID-19) Home Safety Plan is available for download at with hardcopy and translated versions available shortly.

COVIDsafe app

The Federal Government has launched the COVIDSafe app, which helps identify people who have been exposed to someone diagnosed with coronavirus. The COVIDSafe app recognises other users of the app, noting the date, time, distance and duration of contact and the user's unique reference code.

Keep up to date

Make sure you are following the recommend guidelines during COVID-19. For information on current recommendations and restrictions see:

Social distancing and self-isolation

Feeling unwell?

If you begin to feel unwell, have a fever or a cough, sore throat, shortness of breath or respiratory illness you should get tested for coronavirus (COVID-19).

Testing for coronavirus (COVID-19) is available at many places across Victoria. To access testing:

  • find a testing site near you:
    • call the 24-hour coronavirus hotline 1800 675 398
    • visit the DHHS website
  • Call-to-test: The Call-to-Test service provides coronavirus (COVID-19) testing at home with a qualified health clinician, for people who cannot leave home due to injury, mobility or other eligible reasons. Call the Victorian coronavirus (COVID-19) hotline on 1800 675 398  and select option 9 to find out if you are eligible for this service. See more about Call-to-test

Older people

See advice from the Department of Health and Human Services to help older people during the COVID-19 outbreak

Here's two videos from the Department of Health:

Information and tips for parents from the Department of Education and Training

Government links

You can stay informed and learn more about the virus via the following official government channels:



Accessible COVID-19 information

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