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Contact us

COVID-19 update 

Our Realm Service Centre and Croydon Service Centre are now open. Due to COVID restrictions, visitors are limited and will be monitored on entry.

Please note both service centres will be closed from 1pm to 2pm each day for cleaning.  

You can also contact us by:

  • email
  • phone: 1300 88 22 33 or (03) 9298 4598
  • SMS: 0480 020 200

Difficulty making payments?

Council is acutely aware of the financial difficulties many people may be facing in these uncertain times. If there are any ratepayers who are having difficulty paying their rates, or other Council payments, they are encouraged to contact Council by phone on 1300 88 22 33 or email us to discuss arrangements based on individual circumstances. 

1300 88 22 33  or (03) 9298 4598

Monday to Friday, 8.30am to 5pm

You can also use these numbers to report after-hours emergencies requiring immediate action such as road-based hazards, flooding, fallen trees, a dog roaming, or illegal burning off.

Text us

Text us on 0480 020 200 and we will text back.

Language help

interpreter-icon.jpg

 
To communicate with us in a language other than English, call our interpreter service on 131 450.

 

National Relay Service

National Relay Service

If you are deaf, or have a hearing or speech impairment, contact us through the National Relay Service and give the Maroondah City Council number you want to call.

Service centres

  • City Offices Service Centre: Braeside Avenue, Ringwood
  • Realm, Ringwood Town Square, 179 Maroondah Highway (opposite Ringwood Station)

View Service centre maps and opening hours (including Monday evening and weekend services)

Post

  • PO Box 156, Ringwood 3134
  • DX 38068, Ringwood

Fax

  • (03) 9298 4345

If you have feedback, or are unhappy with our service, we welcome your comments.

See our feedback and complaints process

To change your mailing address or car registration details, or to tell us about a legal change of name, please complete a change of details form.

25/07/2017
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