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Contact us

Service centre closures

In response to the current COVID-19 pandemic all Council Service Centres are closed.  

Rather than visiting us, please consider our extensive range of online services for information and payments, or phone us on 1300 88 22 33.

See the DHHS website on how to reduce COVID-19 transmission 

1300 88 22 33  or (03) 9298 4598

Monday to Friday, 8.30am to 5pm

You can also use these numbers to report after hours emergencies requiring immediate action such as road-based hazards, flooding, fallen trees, a dog roaming, or illegal burning off.

Text us

Text us on 0480 020 200 and we will text back.

Language help


To communicate with us in a language other than English, call our interpreter service on 131 450.


National Relay Service

National Relay Service

If you are deaf, or have a hearing or speech impairment, contact us through the National Relay Service and give the Maroondah City Council number you want to call.

Service centres - currently closed

All Services Centres are currently closed. We apologise for any inconvenience. 

  • City Offices Service Centre: Braeside Avenue, Ringwood
  • Realm, Ringwood Town Square, 179 Maroondah Highway (opposite Ringwood Station)
  • Croydon Service Centre: Croydon Library, Civic Square, Croydon

View Service centre maps and opening hours (including Monday evening and weekend services)

  • Service request online
    Submit a  service request for issues relating to waste services, Local Laws, parks maintenance, roads, trees, pool fencing or stormwater drainage.
  • Live chat
    Click on the chat button on the bottom of your screen to chat to us online. 
  • Feedback form
    Fill in an online form
  • Email us


  • PO Box 156, Ringwood 3134
  • DX 38068, Ringwood


  • (03) 9298 4345

If you have feedback, or are unhappy with our service, we welcome your comments.

See our feedback and complaints process

To change your mailing address or car registration details, or to tell us about a legal change of name, please complete a change of details form.

COVID-19 (Coronavirus)

If you are experiencing any symptoms resembling cold or flu (or caring for an immediate family member who is similarly unwell), please stay home.

We encourage our community to keep up to date on the COVID-19 situation by visiting the Department of Health and Human Services website or calling their hotline on 1800 675 398.

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