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Contact us

Difficulty making payments?

Council is acutely aware of the financial difficulties many people may be facing in these uncertain times. If you are having trouble making any Council payments, please contact Council by phone on 1300 88 22 33 or email us to discuss arrangements based on individual circumstances.

1300 88 22 33  or (03) 9298 4598

Monday to Friday, 8.30am to 5pm

You can also use these numbers to report after-hours emergencies requiring immediate action such as road-based hazards, flooding, fallen trees, illegal burning off, or a wandering dog that has been contained in a defined space or on a leash.

Text us

Text us on 0480 020 200 and we will text back.

Language help


To communicate with us in a language other than English, call our interpreter service on 131 450.


National Relay Service

National Relay Service

If you are deaf, or have a hearing or speech impairment, contact us through the National Relay Service and give the Maroondah City Council number you want to call.

Service centres

  • Realm, Ringwood Town Square, 179 Maroondah Highway (opposite Ringwood Station)
  • Croydon Library, Civic Square, Croydon

View Service centre maps and opening hours (including evenings and weekend services)


  • PO Box 156, Ringwood 3134
  • DX 38068, Ringwood


  • (03) 9298 4345

If you have feedback, or are unhappy with our service, we welcome your comments.

See our feedback and complaints process

See our Customer Service Strategy 2021-2025

See our Guide to Service Standards and complaints handling

To change your mailing address or car registration details, or to tell us about a legal change of name, please complete a change of details form.

Maroondah City Council has 9 councillors elected by Maroondah residents in elections held every 4 years. Every year the councillors elect the mayor from within their group.

To find your ward and councillor go to the Your councillors webpage 

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