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Contact us

COVID-19 update 

In response to the current Victorian Government COVID-19 restrictions, our Service Centres will be closed until further notice. We apologise for any inconvenience.

Please consider our extensive range of online services for information and payment options.

You can contact us by:

  • email
  • phone: 1300 88 22 33 or (03) 9298 4598
  • SMS: 0480 020 200
  • live chat

Difficulty making payments?

Council is acutely aware of the financial difficulties many people may be facing in these uncertain times. If there are any ratepayers who are having difficulty paying their rates, or other Council payments, they are encouraged to contact Council by phone on 1300 88 22 33 or email us to discuss arrangements based on individual circumstances. 

1300 88 22 33  or (03) 9298 4598

Monday to Friday, 8.30am to 5pm

You can also use these numbers to report after-hours emergencies requiring immediate action such as road-based hazards, flooding, fallen trees, a dog roaming, or illegal burning off.

Text us

Text us on 0480 020 200 and we will text back.

Language help

interpreter-icon.jpg

 
To communicate with us in a language other than English, call our interpreter service on 131 450.

 

National Relay Service

National Relay Service

If you are deaf, or have a hearing or speech impairment, contact us through the National Relay Service and give the Maroondah City Council number you want to call.

Service centres

Our Service Centres are currently closed. We apologise for any inconvenience. 

Please consider our extensive range of online services for information and payment options.

You can contact us by:

  • email
  • phone: 1300 88 22 33 or (03) 9298 4598
  • SMS: 0480 020 200
  • live chat

Post

  • PO Box 156, Ringwood 3134
  • DX 38068, Ringwood

Fax

  • (03) 9298 4345

If you have feedback, or are unhappy with our service, we welcome your comments.

See our feedback and complaints process

To change your mailing address or car registration details, or to tell us about a legal change of name, please complete a change of details form.

COVID-19 (Coronavirus)

If you are experiencing any symptoms resembling cold or flu (or caring for an immediate family member who is similarly unwell), please stay home.

We encourage our community to keep up to date on the COVID-19 situation by visiting the Department of Health and Human Services website or calling their hotline on 1800 675 398.

25/07/2017
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