Contact us

Find information about how to contact Maroondah City Council on this page.    

Chat to us

(8.30am to 5pm weekdays and 9.30am to 5pm weekends) 

  • Phone: 1300 88 22 33 or (03) 9298 4598
  • Email: maroondah@maroondah.vic.gov.au
  • Text or MMS: 0468 003 100 - You can text or MMS Council at any time. Responses are usually given within an hour during business hours (8.30am to 5pm weekdays, 9.30am to 5pm weekends). Messages sent outside these hours will be answered during operating hours.
  • Mail: PO Box 156, Ringwood VIC 3134
  • Visit: 179 Maroondah Highway, Ringwood VIC Australia 3134.

     

All contact details

Online & by email

  • Service request online
    For issues relating to waste services, Local Laws, parks maintenance, roads, trees, pool fencing or stormwater drainage, submit a service request.
  • Live chat
  • Chat to us (8.30am to 5pm weekdays and 9.30am to 5.00pm on weekends)

Phone

Call

1300 88 22 33  or (03) 9298 4598

Monday to Friday, 8.30am to 5pm

You can also use these numbers to report after-hours emergencies requiring immediate action such as road-based hazards, flooding, fallen trees, illegal burning off, or a wandering dog that has been contained in a defined space or on a leash.

Text or MMS us

Text or MMS us on 0468 003 100

You can text or MMS Council at any time. Responses are usually given within an hour during business hours (8.30am to 5pm weekdays, 9.30am to 5pm weekends). Messages sent outside these hours will be answered during operating hours.

Visit a Service Centre

Service centres

  • Realm, Ringwood Town Square, 179 Maroondah Highway (opposite Ringwood Station)
  • Croydon Library, Civic Square, Croydon

View Service centre maps and opening hours (including evenings and weekend services)

Social media

Follow us on social media for a fresh way to stay up to date, get involved or to contact us.

Council has a Facebook page, YouTube account, a LinkedIn profile, and Twitter and Instagram accounts.

See all our social media links

Post or fax

Post

  • PO Box 156, Ringwood 3134
  • DX 38068, Ringwood

Fax

  • (03) 9298 4345

Contact your Councillor

See how to contact your Councillor.

Find your ward and councillor

If you have any queries regarding your mayor and councillors, please see how to contact our Councillor Support Officer.

Communication support

We are committed to making our services accessible to everyone.

Communication Board - Council Services.jpg Communication boards are available at Realm. They use words and symbols to support visitors to communicate, access services and navigate Realm.
interpreter-icon.jpg

TIS National can help you communicate with Council in a language other than English.

Call 131 450 to speak to an interpreter.

National Relay Service logo National Relay Service can help you contact Council if you are deaf, or have a hearing or speech impairment.

Feedback and complaints

If you have a suggestion, believe a service failure has occurred, or have a compliment about our service, we want to hear from you.

See Feedback, compliments and complaints

Report an issue or request a service

If this form isn't right for your issue, you can request a service or report many issues/requests online.

See all issues and requests.

Stay up-to-date

Subscribe to Maroondah eNews for updates on opening times, news and events.

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