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Maroondah Police Seniors Register

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Helping you feel safe and confident

The Register is a free program run by volunteers to help seniors living in Maroondah feel safe and connected to their community. The program aims to give residents, relatives and friends peace of mind, knowing that someone is watching out for their welfare.

People on the register receive regular phone calls from volunteers who check on their welfare. The Register contains people's emergency information that can be used by emergency services to contact key people in an emergency. 

Joining the register

Your details are entered into a confidential list that can be accessed by authorised personnel to find details of your emergency contacts, such as next of kin or doctor, in an emergency. You will then receive a welcome letter and a registration card containing a unique number.

A volunteer will then telephone you to make an appointment for a home visit and provide you with safety information.

You will also receive a newsletter that includes information on local activities and safety information. 

As a member of the register, you will be invited to attend a social outing once or twice a year to help you keep connected to your community.

How does the register work?

Volunteers will contact you on a fortnightly or monthly basis, as agreed, to check on your welfare.

If a phone call and follow-up calls are not answered within a specified timeframe, your nominated emergency contact is notified.

If this person cannot be contacted or is unable to respond, local police officers may be asked to check on your wellbeing.

Further information 

If you would like to find out more about joining the register, or are interested in volunteering, please contact:

In case of emergency, dial 000 and ask for police, fire or ambulance. 

The Maroondah Police Seniors Register is a joint initiative between Maroondah City Council, Croydon RSL and Victoria Police. 

Language help


To communicate with us in a language other than English, call our interpreter service on 131 450.

National Relay Service

National Relay Service
If you are deaf, or have a hearing or speech impairment, contact us through the National Relay Service and give the Maroondah City Council number you want to call.

    Next of kin or emergency contact not living with you:

    Medical details

    Do you leave your house keys with anyone?

    Maroondah City Council is committed to protecting your privacy as prescribed by the Privacy & Data Protection Act 2014 and the Health Records Act 2001. The information you provide on this form is being collected by Maroondah City Council for the strict purpose of conducting Council business. Your information will not be disclosed to any external party without your consent, unless Council is required or authorised to do so by law. Failure to provide the information requested may make you ineligible to receive the service or be part of an event/function that is the subject of this form. Any access to the information, amendments that may be required or any privacy enquiries may be directed to Council's Privacy Officer & Health Records Officer on 9298 4211 or email
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