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Community support and relief agencies

Have your circumstances changed due to the impact of COVID-19?

Are you finding you need a little extra help during these challenging times? We can help you access a range of emotional, practical and social supports if you are feeling lonely or isolated or facing some difficulties. Read more about our community support phone line MaroondahConnect

If you are experiencing immediate problems accessing food please call us on 1300 88 22 33.

Community organisations that are providing support

  • EACH - Health and allied health services online and via phone Ph. 1300 003 224 www.each.com.au
  • EACH - Disability support /carer support Ph. 1300 003 224
  • Disability Information Helpline - for people with a disability, families, carers, support workers needing assistance due to Covid19. Ph. 1800 643 787( Mon -Fri 8am -8pm , Sat. 9am-7pm)  www.dss.gov.au/disabilityhelp
  • Eastern Drug and Alcohol Service (EDAS) EACH - offering counselling, support and education  Ph. 1300 003 224 (Mon.- Fri. 9.am-5.pm)
  • NO Wrong Door - No Wrong Door (NWD) is an online directory that shows all of the support, services and programs available to young people aged 10-25 years across Maroondah, Knox and Yarra ranges  www.nowrongdoor.com.au
  • Aboriginal Family Domestic Violence Hotline Ph. 1800 019 123 (Mon-Fri 9.am-5pm)
  • Anglicare- Family violence support and child protection services Ph. 1800 809 722 (Mon-Fri 9.am-5.pm)
  • Centre Against Sexual Assault- (CASA) support for people who have been sexually assaulted.  Ph. 1800 806 292 (24/7)
  • Child Protection Crisis line - for reporting child abuse Ph. 1300 655 795 (Mon-Fri 9am -5pm) or 131 278 (after hours)
  • Department Health and Human Services -Family violence crisis response and support during coronavirus
    services.dhhs.vic.gov.au/family-violence
  • EACH -Family violence support Ph. 1300 003 224 (Mon.-Fri. 9.am-5.pm)
  • Eastern Domestic Violence Service  (EDVOS) a local specialist family violence service Ph. 9259 4200
  • Eastern Community Legal Centre (ECLC) free legal service Ph.9762 6235 Mon-Thurs. 9.am-5.pm) www.eclc.org.au
  • Department Education and TrainingLearning from home information for parents
  • Djirra Aboriginal Family Violence Prevention and Legal Services - Ph.1800 105 303
  • Men’s referral service- Confidential help for men wanting to stop abuse
    Ph.1300 766 491 (Mon-Fri 8am-8.30pm, 9am - 5pm weekends)
  • Multicultural Centre Against Family Violence- help in non English languages
    Ph. 1800 755 988 (Mon-Fri 9am-5pm)
  • RESPECT - family violence and sexual assault support   Ph. 1800 737 732 (24/7 national helpline) 1800respect.org.au
  • Safe Steps - Family Violence Crisis Response Centre Ph. 1800 015 188 (24/7)
  • Seniors’ Rights Victoria-Elder abuse hotline  Ph. 1300 368 821
  • Lifeline  crisis line, Ph.  131 114 (24/7)
  • With Respect supporting the LGBTiQ+ community and their families, 1800 LGBTIQ (1800 542 847)
  • Youth Affairs Council VicResources for young people experiencing family violence during COVID-19
    www.yacvic.org.au
  • Centrelink - Ph. 13 61 50 servicesaustralia.gov.au/individuals/Centrelink
  • National Debt - Helpline Ph. 1800 007 007 (mon- Fri 9.30 -4.30)
  • Hope City Mission - Offering financial literacy assistance, and advocacy
    Ph.1800 865 299   www.hopecitymission.com

To see a list of organisations that offer help with access to food, see our page on Community meals and food relief

  • EACH- Gamblers Help - Ph.1300 131 973
  • Gambler's Help Youthline - Ph. 1800 262 376
  • EACH - Housing and homelessness Ph. 1300 003 224 (Mon.-Fri. 9.am-5.pm)  www.each.com.au
  • Uniting Wesley - RingwoodPh.1300 493 753 or 8870 4020- Crisis support for people who are experiencing or at risk of experiencing homelessness
    www.unitingwesley.org.au
  • Eastern Community Legal Centre (ECLC ) - Free legal service Ph.9762 6235 Mon-Thurs. 9.am-5.pm) www.eclc.org.au
  • Justice Connect - free legal service for eligible community organisations and social enterprises   justiceconnect.org.au
  • Victoria Legal Aid  - Free legal service    Ph. 1300 792 287 (Mon.-Fri. 9am-5pm)  www.legalaid.vic.gov.au
  • EACH Mental Health Services and Mental Health Counselling Ph. 1300 003 224
  • Indigenous Mental health - MMIGP Community Links - 9725 2166
  • Lifeline crisis support line - 13 11 14 will continue to be operating 24 hours a day, 7 days a week
  • Lifeline Text - Ph. 0477 13 11 14  will continue to operate 6pm – midnight (AEDT), 7 nights a week
  • Lifeline webchat will continue to operate 7pm – midnight (AEDT), 7 nights a week 
     www.lifeline.org.au
  • Kids Helpline – for children that may need support 1800 55 1800 (24 hours) kidshelpline.com.au
  • Beyond Blue - help with depression or anxiety 1300 22 4636 beyondblue.org.au
  • Beyond Blue - managing your mental health in languages other than English  
  • Men’s line- Australia 1300 78 99 78 Help, support, referrals and counselling services  for men- telephone, online and video
  • Suicide Call Back Service - 1300 659 467 Support line for anyone thinking about suicide
  • Headspace  - Youth mental health support   Ph.  9801 6088 
  • EACH Youth Services Ph. 1300 003 224 www.each.com.au
  • ConnectUs - ConnectUs is an online directory that shows all of the support, services and programs available to young people aged 10-25 years across Maroondah, Knox and Yarra Ranges. View the ConnectUs website
  • Council’s Youth Support Service - Individual support for young people aged 10-25. Ph. 9294 5704 or visit the Youth Services website

     

05/06/2020
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