Smarter decisions, stronger teams workshop
Next date: Friday, 08 May 2026 | 10:00 AM
to 11:30 AM
Critical thinking & emotional intelligence (EQ) for small business
Running a small business means making decisions on the fly while dealing with customers, staff, and day-to-day pressures. This short workshop gives a practical look at how critical thinking and emotional intelligence can help in those moments.
This session, presented by Swinburne University of Technology, focuses on a small number of practical ideas that small business owners and supervisors can apply immediately.
You will examine how clearer thinking helps you work through problems and options, and how emotional intelligence influences communication, responses, and collaboration.
Using simple examples and discussion, the session touches on:
- how assumptions shape the decisions we make
- how emotions can influence outcomes (often without us noticing)
- how thinking skills and people skills work together in real business situations.
This workshop suits business owners, supervisors, and emerging leaders who want a first look at these concepts without committing to a longer program.
You will leave with practical ideas, and a better sense of how these skills show up in everyday business conversations and decisions.
The session is intended to spark interest and awareness, and to help you decide whether you would like to explore these skills further through future training.
Event details
- Date: Friday 8 May
- Time: 10am to 11.30am
- Venue: Swinburne University of Technology, Croydon Campus, Norton Road, Croydon 3136
- Cost: Free
- Bookings essential
Book online
About the presenter
Glenn Wilkins is a seasoned creative professional with over 27 years of experience in illustration, graphic design, art direction, and marketing. He has worked with leading brands and organizations, including Telstra, Myer Direct, SOCOG, McDonald’s, and The Washington Post. As a dedicated mentor and educator, Glenn also teaches at Swinburne University, inspiring the next generation of creative talent.
Further information
For more information please contact BizHub Maroondah on 9298 4679 or bizhub@maroondah.vic.gov.au.
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When
-
Friday, 08 May 2026 | 10:00 AM
- 11:30 AM
Location
Swinburne University of Technology, Croydon Campus, Norton Road, Croydon, 3136, View map
-37.8148314,145.2296102
Norton Road ,
Croydon 3136
Swinburne University of Technology, Croydon Campus
Norton Road ,
Croydon 3136
Smarter decisions, stronger teams workshop