On call hard rubbish and bundled prunings collection

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Maroondah households with a residential waste service can book any of the following waste collections per financial year: 

  • 2 x single hard waste OR 2 x single bundled prunings collections
  • 1 x double hard waste OR 1 x double bundled prunings collection
  • 1 x single hard waste AND 1 x single bundled prunings collection

Collection sizes

  • Single collection: 2m3 = 2m wide x 1m deep x 1m high  
  • Double collection: 4m3 = 4m wide x 1m deep x 1m high

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Before you book

Please note: Hard waste & bundled prunings collections must be booked separately using the online booking system.

  • Make sure you have booked your collection before you place your waste on the naturestrip so we know it is not illegally dumped waste.
  • Bookings can be made one week in advance. Bookings close on Friday 12pm for collections the following week (subject to availability). You will receive confirmation by email once the booking is made.
  • Place your hard waste or bundled prunings out the weekend before your booked collection.

Book a hard waste collection

Before you book a hard waste collection, consider if your items can be given away, donated or sold, and check what can and can't be collected.

  • Keep your pile neat, tidy, stick to the size limit and only place acceptable items out for collection.
  • Place all e-waste together.
  • Remove fridge and freezer doors.
  • Make sure there are no hazardous or unacceptable items.
  • Place mattresses to the side of the pile.
  • Place small loose items in a non-returnable box (not in plastic bags).

Book collection

For assistance please call 1300 882 233 or contact our Customer Service team via our live chat.

Book a bundled prunings collection

  • Bundle and tie prunings with natural string or twine (No synthetic or metal wire).
  • Bundles are to be no more than 1500mm long and 300mm wide.
  • Single tree limbs need to be smaller than 200mm wide and 1500m long (no branches attached and neatly stacked).
  • All materials must be able to be handled safely by two people.

Book collection

For assistance please call 1300 882 233 or contact our Customer Service team via our live chat.

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What's accepted 

Hard waste - What is/isn't accepted

Accepted 

Metals

  • washing machines, dishwashers, stoves, dryers, fridges and freezers (with doors removed)
  • electrical appliances
  • metal tools and equipment
  • lawn mowers (empty of petrol and oil)
  • empty paint tins (with lids removed)
  • old tins, scrap iron and other metal items (excluding car parts).

Other hard waste

  • securely wrapped and labelled glass from table tops or coffee tables, window glass, mirrors and shower screens
  • mattresses (max of 3, placed separately from other items)
  • household furniture
  • internal doors (max of 3)
  • carpet and underlay (rolled and tied, max 1.5m long and no more than 2 rooms)
  • kitchenware, pottery and crockery
  • timber (up to 10 pieces, without nails or staples, max 1.5m long)
  • clothes hoists (max 1.5m long, If set in ground remove concrete)
  • patio blinds (max 1.5m long, rolled and tied)
  • home improvement material such as cupboards, solar panels (max 6), toilet fittings (0.5 cubic meter limit)
  • e-waste, including flat screen and cathode ray tube televisions, computers, laptops, keyboards, mice, printers, scanners, cables, cords, hard drives, monitors, tablets and notebooks.

Not accepted

  • items longer than 1.5 metres (except mattresses, lounge suites and large furniture items such as buffets, bookshelves etc)
  • items that can't be lifted by two people
  • items placed out in plastic bags, including domestic garbage
  • garden waste, including branches, plant materials, soil, concrete pots and garden features, pavers and rubble
  • gas bottles, helium bottles and fire extinguishers 
  • building waste including bricks, concrete, tiles, pavers, rubble, soil, pallets and insulation
  • cement sheeting, fibro, plasterboard and asbestos
  • liquid waste, chemicals and hazardous waste
  • paint cans or oil containers with any residual liquids in them 
  • fencing material, including gates
  • vehicle parts including tyres, wheels, rims, body panels, batteries and engines
  • garage roller doors
  • business waste - even if home based.

Bundled prunings - What is/isn't accepted

Accepted:

  • Bundles of prunings 1500mm long and 300mm wide.
  • Single tree limbs/logs smaller than 200mm wide and 1500m long (no branches attached and neatly stacked).

Not accepted:

  • Unacceptable binding materials, e.g. synthetic, metal or plastic
  • Tree stumps 
  • Untied prunings 
  • Grass clippings 
  • Soil
  • Other garden waste e.g., concrete and plastic pots, garden features, pavers and rubble 
  • Hard waste materials (A separate hard waste collection must be booked to dispose of any hard waste items)

How to correctly bundle your prunings

  • Please bundle and tie prunings with natural string or twine (no synthetic or metal wire).
  • All materials must be able to be handled safely by two people. 

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Important information

Collection sizes

  • Single collection: 2m3 - 2m x 1m x 1m
  • Double collection: 4m3 - 4m x1m x 1m

Hard waste 

Example of single collection - 2 metres long x 1 metre high x 1 metre deep

Broken household items sitting on a curb

 

Bundled prunings

  • No more than 1500mm long x 300mm wide per bundle
  • Single tree limbs need to be smaller than 200mm wide and 1500m long (no branches attached and neatly stacked).

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Example of correctly bundled prunings collection

Cancellations

Booked collections cannot be changed or cancelled. 

Uncollected materials

Uncollected hard waste or bundled prunings should be reported within one week of the scheduled collection date. However, if your items are not collected, please check your letterbox first for a note explaining if there were any collection issues.

For assistance please call 1300 882 233 or contact our Customer Service team via our live chat.

Additional paid collections

Up to two additional paid collections per financial year, can be booked. These bookings can only be made online via the portal.

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Further information

For assistance please call 1300 882 233 or contact our Customer Service team via our live chat.

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