On call hard rubbish and bundled prunings collection

Our contractors are currently experiencing delays in booked hard waste and bundled prunings collections.

After you make a booking, please place your hard waste and bundled prunings on your naturestrip no earlier than the weekend before your scheduled collection. 

If your booking is not collected within two weeks of your scheduled collection week, please contact Council. 

Thank you for your patience and understanding. 

Please note: Hard waste & Bundled prunings collections must be booked separately using the online booking system.

On this page 

• Book a hard waste collection
• Book a bundled prunings collection
• Collection sizes
• What is/isn't accepted
• Cancellations, Uncollected materials & Additional paid collections

How many collections do I get?

Each Maroondah household with a residential waste service can book two collections per financial year. You can book any of the following per financial year:

• 2 x single hard waste collections
• 1 x double hard waste collection
• 2 x single bundled prunings collections
• 1 x double bundled prunings collection
• 1 x single hard waste collection and 1 x single bundled prunings collection (must be booked separately)

When to put your collection out

• Make sure you have booked your collection before you place your waste on the naturestrip so we know it is not illegally dumped waste.
• Place your hard waste or bundled prunings out the weekend before your booked collection.

Collection sizes

• Single collection: 2m3 - 2m x 1m x 1m
• Double collection: 4m3 - 4m x1m x 1m

Hard waste 

Example of single collection - 2 metres long x 1 metre high x 1 metre deep

Bundled prunings

• No more than 1500mm long x 300mm wide per bundle
• Single tree limbs need to be smaller than 200mm wide and 1500m long (no branches attached and neatly stacked).

 
Example of correctly bundled prunings collection

Book a hard waste collection

Please note, there will be a limited number of bookings available over the Easter period. Should limits be reached, bookings will close off and will reopen at 12pm Friday for the next available collection week.

Bookings can be made using our online booking system one week in advance. Bookings close on Friday 12pm for collections the following week (subject to availability). You will receive confirmation by email once the booking is made. 

Before you book a hard waste collection, consider if your items can be given away, donated or sold, and check what can and can't be collected.

• Keep your pile neat, tidy, stick to the size limit and only place acceptable items out for collection.
• Place mattresses to the side of the pile.
• Place all e-waste together.
• Remove fridge and freezer doors.
• Make sure there are no hazardous or unacceptable items.
• Place small loose items in a non-returnable box (not in plastic bags).

Book hard waste collection

For assistance please call 1300 882 233 or contact our Customer Service team via our live chat.

Book a bundled prunings collection

Please note, there will be a limited number of bookings available over the Easter period. Should limits be reached, bookings will close off and will reopen at 12pm Friday for the next available collection week.

Bookings can be made using our online booking system one week in advance. Bookings close on Friday 12pm for collections the following week (subject to availability). You will receive confirmation by email once the booking is made.

• Bundle and tie prunings with natural string or twine (No synthetic or metal wire).
• Bundles are to be no more than 1500mm long and 300mm wide.
• Single tree limbs need to be smaller than 200mm wide and 1500m long (no branches attached and neatly stacked).
• All materials must be able to be handled safely by two people.

Book a bundled prunings collection

For assistance please call 1300 882 233 or contact our Customer Service team via our live chat.

Other important information