Help abandoned shopping trolleys find their way home

Published on 09 April 2024

Shopping trolley

Did you know shopping trolleys that are not returned to their owner are considered litter?

When left abandoned in our community, trolleys can be a hazard to road users and are unsightly in our parks and reserves.

You can help abandoned shopping trolleys find their way home. Fewer shopping trolleys out in the community means less risk to road users and cleaner, greener, and safer open spaces for your family and the wider community.

There are a few ways you can help.

Report abandoned shopping trolleys directly to their respective retailers

Free call 1800 641 497 to report abandoned shopping trolleys, or use the Trolley Tracker website, for the following retailers:

  • Woolworths
  • Big W
  • Dan Murphy's

For Target shopping trolleys, call 1800 163 900.

For Costco shopping trolleys, call Costco Ringwood on 8873 6700.

Report a Coles shopping trolley via their online form or their app.

Call 1800TROLLEY to make a report, too

Call 1800TROLLEY or 1800 876 553 to report abandoned shopping trolleys for the following retailers:

  • Coles
  • Kmart
  • Bunnings
  • Officeworks
  • 1st Choice

Not sure where the trolley is from?

For other abandoned shopping trolleys without a retailer’s name, please call Council on 1300 88 22 33.

Further information

Visit Council’s website to keep up to date about reporting abandoned shopping trolleys in your area, or sign up to the Waste & Sustainability e-newsletter.