Two hard waste collections are available each financial year to residents who pay the residential bin charge.
Book a hard waste collection
You can book a single or double collection.
Single collection
- Single collection: 2m3
That’s a pile 2m x 1m x 1m
Or use both collections at once
- Double collection: 4m3
That’s a pile 4m x1m x 1m.
To book a collection for next week
- book onlinebefore 8pm Thursday.
To begin booking, you will need to enter your collection address.
- call 1300 882 233 before 12 noon Friday.
- visit one of Council's service centres before 12 noon Friday.
Putting your hard rubbish out
Make sure you have booked your collection before you place your waste on the naturestrip so we know it is not illegally dumped waste.
- Put your hard waste out on the weekend before your scheduled collection.
- Place mattresses to the side of the pile. If you've purchased a new mattress, use the plastic bag from that mattress to wrap your old mattress before placing it out. This improves the recycling process and increases the amount of materials that can be recovered from the mattress.
- Remove fridge and freezer doors.
- Make sure there are no hazardous or unacceptable items.
- Place small loose items in a non-returnable box (not in plastic bags)
- Put your pink ‘Booked’ sticker on an item in the pile, facing the street. If you don't receive your sticker in time, your waste will still be collected
Cancellations
Booked collections cannot be changed or cancelled.
Uncollected hard waste
Uncollected hard waste should be reported within one week of the scheduled collection date. However, if your items are not collected please check your letterbox first for a note explaining if there were any collection issues
What can be collected?